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June 2024
June 2024
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F.A.Q. Questions & Answers

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Things to know about Palazzo Ravizza

How to reach Siena by bus?

From Rome please see for bus schedules, from Firenze please see

How do we reach the hotel from bus station?

From the bus station to the hotel it’s a 15-20 min. walk, therefore you might want to take a taxi in the nearby Piazza Matteotti.

How do we reach the hotel from the train station?

Because the Train Station is outside the city centre, we suggest you to take a taxi to the hotel (taxi station is just outside the train station).

Do you offer transfer service from/to the airport?

No, but on request, we can organize transportation services from/to all airports.Please contact the front desk to arrange transportation.

How do we reach the hotel by car?

The Hotel is located in a traffic restricted zone, to which customers are allowed to access provided they enter the city from Porta San Marco and not from other city entrances. Do not use navigators since they usually indicate to cross the city center, which is not allowed. Please check our web site.

Do you have parking?

The hotel has a private parking (10 Euro per day) with limited parking
lots and a reservation is not possible,
we regret.

Is it possible to reserve a parking spot?

We apologize, but it is not possible to reserve the parking spot.

What time is your check-in and check-out time?

Check-in starts at 3pm. Check-out is at 10am.

Is late check-out allowed?

Check-out is at 10:00 AM, but guests can leave their luggage for free. Depending on availability, it’s possible to extend the stay; for more information, please contact the Reception the night before departure or on the morning of departure.

Is early check-in allowed before 3:00 PM?

Check-in is at 3:00 PM, but you can leave your luggage at the hotel upon arrival and use the hotel’s services.

Is smoking prohibited in hotel rooms?

Inside the hotel and the rooms, smoking is prohibited.

Do you offer loundry service in the hotel?

No, but there are self service, drop off and dry cleaning laundry services very close to the hotel.

Is wi-fi available in the hotel?

Wireless connection is available in your room and the common areas of the hotel and it is free of charge. All rooms are also supplied with ethernet plugs and on the ground floor there is an internet point equipped with a printer.

Is there a lift in the hotel?


How close is the hotel to the most important sites?

Palazzo Ravizza is located in the historic center, at a walking distance from all the attractions: 400mt to the Cathedral and 500 mt to the Piazza del Campo.

Where can we rent a car?

In Siena there are AVIS, HERTZ and EUROPCAR. Reservation can be made on line. The agencies are located outside the city centre and are reachable by taxi (closed on Saturday afternoon and Sunday).

Can we store our luggage in the hotel?

Yes, the hotel has a storage room which is not guarded.

What is served for breakfast?

We offer a simple breakfast free of charge : bread and jams,
croissants, cake, savoury pie, cereals, yogurt, mozzarella and Pecorino cheese , fresh fruits, fruit juices and hot beverages

Is it possible to have gluten free breakfast?

Yes, you may request it before your arrival or simply ask the waiting staff.

Is there air conditioning available all year around?

No. Only in Summer.

Do you have coffee/tea facilities in the room?

Yes, the kettle is available in all hotel rooms.

Do you have hairdriers in the room?


There are iron and ironing board in the room?

Yes, iron and ironing board are available in all our rooms.

Can we go in Piazza del Campo during the Palio?

Yes. The square isn’t accessible to the public only during the horse races.

Can you buy Palio tickets for us?

No, but you may contact the Tourist Information of Siena or check online the websites dedicated to the Palio.

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